Settings at a glance

Use these settings to configure your dial-up networking, email and FTP software for connecting to GreenNet’s online services.

Web based services

Links to web based systems for administering databases (phpMyAdmin), ActionApps, mailing lists (mailman), and web based email (squirrelmail, horde).

Choose your webmail client

There are two ways of accessing your GreenNet email account on the web.

Moving emails from Outlook Express to Mac OS X

There are a number of ways to get your emails over from a PC to a Mac (e.g. doing “The IMAP Shuffle” or using a program like Outlook2Mac), but you can also do it using an open source utility called DbxConv. Here’s how:

How to forward an email as an attachment

To forward one or more emails exactly as they were sent, you can ‘forward as attachment’. Here are the methods to do this for various types of email software.

How to Enable SMTP Authentication for Mozilla Thunderbird Mail (Mac & Windows)

This document explains how to enable SMTP Authentication for the Mozilla Thunderbird Mail client for both Windows and Macintosh computers.

1. Open Thunderbird Mail. From the Tools menu select Account Settings. The Account Settings box appears.

2. In the white area on the left, select the entry Outgoing Server (SMTP). The Outgoing Server (SMTP) Settings appear on the right.

3. In the Server Name box change the entry mail.gn.apc.org to smtp.gn.apc.org

4. Verify that the Use name and password box is checked. Click on the box to check it, if it is not checked.

5.

Setting up an "Out of office" auto-reply

If you are going away from your email for a while, you can change the way we deal with your incoming messages.

I am receiving email fine, but I cannot send messages

Sometimes you’ll open your email client and your email will arrive in your inbox, but when it comes to sending a message you get an error message. Below are a few steps to follow for Outlook/Thunderbird on how to fix this problem.

Sending email via SMTPS

In order to provide additional security when you use email, we intend to enable a feature called “secure SMTP“ from Tuesday, 10 October 2006. Most people will not notice any difference. However, for people who use Eudora versions 4, 5 or 6 for Windows, it is likely that you will need to make one or two changes to your Eudora options, which are described below.
There may also be corresponding issues with one or two other e-mail or antivirus programs or mail servers.

How to Enable SMTP Authentication for Macintosh OS X Mail

This document explains how to enable SMTP Authentication for the Macintosh OS X MAIL email client.
Enabling SMTP authentication

1. Open MAIL.

2. From the MAIL menu, select Preferences. Select the Accounts icon and click on your email account under the Description heading. Click on the Edit button on the right. The Account Information appears.

3. In the Outgoing Mail Server section, click on the double arrows and select Add Server.. from the menu. The SMTP Server Options box appears.

4. In the Outgoing Mail Server box, enter smtp.gn.apc.org

5.

How to Enable SMTP Authentication for Outlook 2007

This document explains how to enable SMTP Authentication for Outlook 2007.

Enabling SMTP authentication

1. Open Outlook 2007

2. From the Tools menu select Account Settings. The Account Settings box appears.

3. Verify that the E-mail tab is selected. Your email account appears, usually labeled yourname@gn.apc.org

4. Click on the account to highlight it, and click on the Change icon above it. The Internet E-mail Settings appear.

5.

Outgoing mail wrongly classed as spam or phishing by Microsoft software

Occasionally your correspondents may tell that messages you have sent have been detected as junk mail or “phishing” by the recipient’s email program, such as Outlook 2007 or Windows Mail. This is principally a problem with the receiving software, and here we describe a few things you can do to reduce the likelihood of your email being misclassified as suspicious.

Turn Thunderbird into the Ultimate GreenNet IMAP Client

GreenNet has been supporting IMAP for several years and many GreenNet members have have taken to the new email protocol. IMAP allows you to synchronise email folders across multiple devices and computers, and with SquirrelMail webmail.

Greylisting and email error 450

GreenNet uses an effective anti-spam method called greylisting. Occasionally it is alleged to cause delays and 450 bounces emailing someone at GreenNet. However, in most cases this should be resolved at the sending server.

Set up a GreenNet account in Eudora

Setting up Eudora is easy if you have the right information. Everything you need is in the document we sent you, and some of it is included here on the website. Once you have it all, you are ready to set up Eudora.

What are the benefits of having a dedicated IP address'?

What are the benefits of having a dedicated (also called ‘fixed’ or ‘static’) IP as opposed to a shared IP address when getting a broadband connection? There are plenty of advantages and here we outline a few.

A guide to spam

You’ve received it, you don’t want it, you don’t understand who it’s from or what it’s about. So just press Delete. Or, if you want to recognise, report or block some of the offensive, fraudulent or just plain annoying email that very occasionally gets through GreenNet’s anti-spam systems (or that you’ve come across with other email providers), here is a rundown of the main types.

Filtering Spam with MS Outlook 2000

If you’re tired of wading through piles of spam each day, follow these instructions to set up automatic spam filters for your Microsoft Outlook 2000 inbox.

How to Enable SMTP Authentication for Entourage

This document explains how to enable SMTP Authentication for the Macintosh Entourage email client.
Enabling SMTP Authentication

1. Open Entourage.

2. From the Tools menu, select Accounts.

3. Click once on the name of the account you wish to edit. This will highlight the account.

4. Click on the Edit button at the top of the Accounts window. DO NOT click on the edit menu at the very top of the screen.

5. In the Account Settings tab at the bottom of the Edit Account window, change the text to smtp.gn.apc.org in the SMTP server box.

6.

How to Enable SMTP Authentication for Outlook Express and Outlook 98/2000 for Windows

This document explains how to enable SMTP Authentication for Outlook Express and Outlook 98/2000 for Windows.
Enabling SMTP authentication

1. Open Outlook Express or Outlook 98/2000.

2. From the Tools menu select Accounts. The Internet Accounts box appears.

3. Select the Mail tab. Your email account appears, usually labelled gn.apc.org.

4. Click on the account yourname@gn.apc.org and click the Properties button on the right. The yourname@gn.apc.org properties appear.

5. Select the Servers tab.

6.

How to Enable SMTP Authentication for Outlook XP/2000/2003

This document explains how to enable SMTP Authentication for Outlook XP (also known as Outlook 2002), and Outlook 2003.
Enabling SMTP authentication

1. Open Outlook.

2. From the Tools menu, select Email Accounts. The Email Accounts box appears.

3. Verify that the circle-box View or change existing email accounts is selected and click Next.

4. Your email account appears, usually labeled yourname@gn.apc.org.

5. Click on your GreenNet email account, usually labeled yourname@gn.apc.org, and click the Change button on the right. The Internet Email Settings appear.

6.

Scam email Saturday 19 July

If you have received an email this morning claiming to be from “gn.apc.org System Team” (Admin), please just delete it and do not attempt to reply or forward it. We are aware of this “ phishing “ scam and are taking appropriate action with other ISPs/institutions. We generally mark such fraudulent emails as spam, but unfortunately this one slipped through. Needless to say, we never ask for passwords via email.

Set up GreenNet account in MS Outlook 2002/XP

Step-by-step instructions on how to set up your GreenNet email account in MS Outlook 2002/XP

Set up GreenNet account in Thunderbird

Setting up Thunderbird is easy if you have the right information. Mozilla Thunderbird gives you flexible control over how you manage mail. You can have multiple mail accounts and identities. This article helps you with account and identities management. Also see Turn Thunderbird into the Ultimate GreenNet IMAP Client for further instructions on how to customise IMAP.

Set up Thunderbird (mostly for Windows)

How to Set Up Thunderbird to Send and Receive Email

These instructions will guide you through setting up Thunderbird, as well as SeaMonkey and Netscape 7, which are very similar.

Setting up GreenNet email on a BlackBerry

How to send and receive email through a BlackBerry handheld device.

Setting up Kmail

Kmail is an email client that comes as part of the KDE desktop environment on Linux, in for example Kubuntu. There are a few default options on kmail that should be changed.

Ten reasons not to use a local (MS Exchange) mail server

Why you should let us look after your mail server

Filtering out spam

You can set your email program to move spam straight to the junk folder, either using any system the program has, or with GreenNet’s own pretty accurate markers.

How to avoid email spam

E-mail spam, also called junk email or unsolicited bulk email (UBE), is now an unfortunate fact of life for most internet users. GreenNet does more than most to remove spam. What can you do to reduce your chance of getting spam, or to deal with it if you do?

Filtering Spam with Eudora

The following instructions are for Eudora 5/6/7. Eudora 3 looks slightly different

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