Support page Thunderbird

How to configure Mozilla Thunderbird to move spam to the Junk folder automatically.

GreenNet is entirely committed to the principles of free software development; we encourage our users to use free software where and when possible. GreenNet members are encouraged to not only use free software, but to improve it, and pass it on.

Free GreenNet User Support & Training for members

This page is for GreenNet users who need a little extra help from the GreenNet Support team to tackle their computing troubles via a secure remote connection. We may also know a friendly consultant in your area who can visit, but this way can be very quick indeed. This is part of our continuing commitment to solve issues related to your GreenNet service quickly and efficiently and take the pressure off you.

This document explains how to enable SMTP authentication for the Mozilla Thunderbird Mail client for both Windows and Macintosh computers.

1. Open Thunderbird Mail. From the Tools menu select Account Settings. The Account Settings box appears.

2. In the white area on the left, select the entry Outgoing Server (SMTP). The Outgoing Server (SMTP) Settings appear on the right.

3. In the “Server Name” box the entry should be smtp.gn.apc.org

4. Verify that the Use name and password box is ticked. Click on the box to tick it, if it is not ticked.

5.

Sometimes you’ll open your email client and your email will arrive in your inbox, but when it comes to sending a message you get an error message. Below are a few steps to follow for Outlook/Thunderbird on how to fix this problem.

Setting up Thunderbird is easy if you have the right information. Mozilla Thunderbird gives you flexible control over how you manage email. You can have multiple mail accounts and identities. This article helps you with account and identities management. Also see Turn Thunderbird into the Ultimate GreenNet IMAP Client for further instructions on how to customise IMAP.

How to Set Up Thunderbird to Send and Receive Email

These instructions will guide you through setting up Thunderbird, as well as SeaMonkey and Netscape 7, which are very similar.

GreenNet has been supporting IMAP for several years and many GreenNet members have have taken to the new email protocol. IMAP allows you to synchronise email folders across multiple devices and computers, and with SquirrelMail webmail.

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