Search support: email

If you are having your email forwarded from GreenNet to you via SMTP,  we recommend you restrict the range of servers your local office mail server accepts mail from.   This restriction may be implemented in a firewall or in your mail server, to prevent malicious email servers or spammers connecting directly to your system.

A point for system administrators using GreenNet as an outgoing server, particularly those running Microsoft Exchange.

Sometimes you’ll open your email client and your email will arrive in your inbox, but when it comes to sending a message you get an error message. Here are the few steps to follow for Outlook or Thunderbird to fix this.

Why you should let us look after your mail server

How to send and receive email through a BlackBerry handheld device.

This document explains how to enable SMTP Authentication for Outlook Express and Outlook 98/2000 for Windows.
Enabling SMTP authentication

1. Open Outlook Express or Outlook 98/2000.

2. From the Tools menu select Accounts. The Internet Accounts box appears.

3. Select the Mail tab. Your email account appears, usually labeled @gn.apc.org.

4. Click on the account gn.apc.org and click the Properties button on the right. The gn.apc.org properties appear.

5. Select the Servers tab.

6.

Step-by-step instructions on how to set up your GreenNet email account in MS Outlook 2007 or 2010

This document explains how to enable SMTP Authentication for Outlook 2007.

Enabling SMTP authentication

1. Open Outlook 2007

2. From the Tools menu select Account Settings. The Account Settings box appears.

3. Verify that the E-mail tab is selected. Your email account appears, usually labelled yourname@gn.apc.org

4. Click on the account to highlight it, and click on the Change icon above it. The Internet E-mail Settings appear.

5.

This document explains how to enable SMTP Authentication for Outlook XP (also known as Outlook 2002), and Outlook 2003.
Enabling SMTP authentication

1. Open Outlook.

2. From the Tools menu, select Email Accounts. The Email Accounts box appears.

3. Verify that the circle-box View or change existing email accounts is selected and click Next.

4. Your email account appears, usually labelled yourname@gn.apc.org.

5. Click on your GreenNet email account, usually labeled yourname@gn.apc.org, and click the Change button on the right. The Internet Email Settings appear.

6.

If you are going away from your email for a while, you can change the way we deal with your incoming messages.