Search support: email, spam

Why you should let us look after your mail server

E-mail spam, also called junk email or unsolicited bulk email (UBE), is now an unfortunate fact of life for most internet users. GreenNet does more than most to remove spam. What can you do to reduce your chance of getting spam, or to deal with it if you do?

You’ve received it, you don’t want it, you don’t understand who it’s from or what it’s about. So just press Delete. Or, if you want to recognise, report or block some of the offensive, fraudulent or just plain annoying email that very occasionally gets through GreenNet’s anti-spam systems (or that you’ve come across with other email providers), here is a rundown of the main types.

GreenNet uses an effective anti-spam method called greylisting. Occasionally it may cause delays or even bounces emailing someone at GreenNet. However, in most cases this should be resolved at the sending server.

Occasionally your correspondents may tell that messages you have sent have been detected as junk mail or “phishing” by the recipient’s email program, such as Outlook 2007 or Windows Mail. This is principally a problem with the receiving software, and here we describe a few things you can do to reduce the likelihood of your email being misclassified as suspicious.

You can set your email program to move spam straight to the junk folder, either using any system the program has, or with GreenNet’s own pretty accurate markers.