Search support: spam

Why you should let us look after your mail server

E-mail spam, also called junk email or unsolicited bulk email (UBE), is now an unfortunate fact of life for most internet users. GreenNet does more than most to remove spam. What can you do to reduce your chance of getting spam, or to deal with it if you do?

You’ve received it, you don’t want it, you don’t understand who it’s from or what it’s about. So just press Delete. Or, if you want to recognise, report or block some of the offensive, fraudulent or just plain annoying email that very occasionally gets through GreenNet’s anti-spam systems (or that you’ve come across with other email providers), here is a rundown of the main types.

GreenNet uses an effective anti-spam method called greylisting. Occasionally it may cause delays or even bounces emailing someone at GreenNet. However, in most cases this should be resolved at the sending server.

Frequently asked questions and answers about spam received on or via websites.

Avoiding spam from your web page - disguising your email address

If you have a web site, then a 'mailto' link is a very convenient for anybody browsing to click on, and then use their usual e-mail software to compose and send you a message. However, it is also convenient for spammers.

You are neither permitted nor authorised to send unsolicited bulk email to, through or from any GreenNet server.

Detail

Prohibitions include but are not necessarily restricted to the following list.

• No-one is permitted or authorised to send or cause to be sent unsolicited bulk email (otherwise known as “UBE” or “spam”) to, through or from the networks or equipment of GreenNet Ltd or of GreenNet Educational Trust.
• No-one is permitted to connect to or through our servers to post unsolicited bulk messages that link to commercial web sites.

You can set your email program to move spam straight to the junk folder, either using any system the program has, or with GreenNet’s own pretty accurate markers.

Occasionally your correspondents may tell that messages you have sent have been detected as junk mail or “phishing” by the recipient’s email program, such as Outlook 2007 or Windows Mail. This is principally a problem with the receiving software, and here we describe a few things you can do to reduce the likelihood of your email being misclassified as suspicious.