Search support: multi-lingual, web projects

The biggest challenge in designing the new site for the APC was in meeting the diversity of needs of its different audiences. The site needed to act as a one stop shop for: publicly accessible resources on open access to ICTs, a private members’ area for the diverse network of APC member organisations, and a virtual office intranet for the APC staff around the world.
This complex mix of audiences and content is presented in a clear and logical navigation with a raft of exciting features

In 2004, GreenNet was commissioned by the ‘Catalysing Access to ICTs in Africa’ project (component 1a), to design a technical solution for a telecoms licensing ‘One Stop Shop’ – basically everything you ever wanted to know about telecommunications regulations and licenses across Africa under one roof. We designed the system with a distributed database built on ActionApps, which comprises 64 independent nodes.

The IWPR works on free media projects in conflict zones, as a way of promoting peace and democracy. Staff are spread out in offices in ten countries, from where they support local journalism initiatives in getting news out. The website fits into the picture as part of IWPR’s role as an “electronic samizdat,” supporting local reporters under siege and utilising new technologies to disseminate their reporting in country, regionally and internationally.
The site was initially built in 2004 using ActionApps. The nature of the site’s readers and writers required us to develop a system that could support content in any number of languages and scripts.