fernhomepage.gif

FERN’s European Union advocacy work is focused on protecting forests and defending the rights of forest peoples. They approached us in 2008 with a familiar tale of a website that was not keeping pace with the growth and change in their activities. More of their content was being written in French as well as English and the volume and diversity of their publications was lost in a system that didn’t index it usefully.
We set up a new Drupal site for FERN with a French language sub-section, and a much more powerful publications search. As a predominantly English language organisation that translates only selected content, we opted for a simple second language content listing, rather than the more costly full language switching bi-lingual system, to give a clear list of all content available in French.
The publications section of the site is now supported by a powerful guided search which helps users find what they’re looking for by narrowing their searches using relevant indexing terms.
As FERN staff are largely based in Brussels, training took place using our remote desktop sharing system.
FERN’s sister project, Sinkswatch was developed in tandem with FERN, and although the two sites are independent of one another, they share a database backend. So content workers only have one system to log into to work on either site.

Support and development tickets

Launching your web site may mark the end of a long and weighty project. It's also the beginning of a new section in the life of the site – where it settles into getting on with its users. This commonly involves comments, feedback and occasional bug reports – many of which can be responded to with small changes by our developers. Luckily the GreenNet web projects team is on hand to support you and your website after the launch party is over and the project completion notes are written.

To make it easier to get help from us along the way we provide Support and Development Tickets that you can use to get help with just about anything, including things like:

  • adding the logo of a new funder
  • changing your address details in the site's footer
  • installing a new site traffic monitor
  • rearranging the blocks on a page
  • reordering a list of items by date rather than alphabetically
  • changing the Twitter feed that's featured on your home page

Ticket Prices

  • £39 (£32.50 excl VAT) for a single ticket
  • £234 (£195 excl VAT) for 7 tickets (buy 6, get one free)

Each ticket can be used...