When I try to connect to GreenNet in Windows I get this error message:
[b]Error Message: The computer you are dialling into is unable to establish a dial up networking connection please check your password and try again.[/b]

What is wrong?

27 February 2003 - 4:27pm — Support (GreenNet)

support's picture

Re: please check your password and try again

Normally this means that either the [b]password[/b] or the [b]username [/b] in dial up networking are wrong.
To check this double click on the [b]'my computer'[/b] icon
double click on the [b]'dial networking'[/b] folder
double click on your GreenNet dial up networking profile. In the username field make sure the correct username is displayed.
This will normally be your full email address i.e. anonymous@gn.apc.org
If you have a group login, it may be something like grnanonymous@gn.apc.org .
Your password will be displayed in asterisks in the password field. Try re-typing it at least twice.
If you type in your password each time you log on, [b]make sure you don't have the caps lock or shift keys activated[/b], remember passwords are case sensitive.

Post Edited (03-10-03 10:48)

7 March 2003 - 7:13pm — Anonymous

Re: please check your password and try again

Hi there!

I also get this message with boring regularity.
The only way to get round it, I have found is to shut down thwe computer completely and start again. i wonder if there is another way to overcome this please?

Julia

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