hi, there have been some mails could not reach at my account in recent weeks though the senders confirmed with me (correct address, in normal volume). would the mail system automatically block the mails? how can i find out the mails?
with thanks, chan yu
Click a term to initiate a search.
Ethical home & organisational broadband, ADSL up to 8Mbps & 20Mbps, unlimited bandwidth, fixed IP, and GreenNet’s excellent support team ensuring you’re online all of the time.
GreenNet’s POP/IMAP enabled mailboxes with unlimited online storage, access to email from anywhere using GreenNet Webmail, daily offsite backups and GreenNet Support to help you along the way.
GreenNet web projects are all about planning, designing, building and hosting websites that work for you and the issues you’re working on.
GreenNet, Development House, 56-64 Leonard Street, London EC2A 4LT, Tel (UK): 0845 055 4011
Tel (int'l): +44 (0)20 7065 0935 Fax: +44 (0)20 7065 0936
Contact GreenNet
Please note that the opinions of our user community do not necessarily reflect the opinions of the GreenNet Collective.
11 August 2004 - 10:35am — Support (GreenNet)
Re: lost mails
There are many reasons an incoming email could bounce back to the sender. To help us trace where the problem might be, please send as much detail as you can to support@gn.apc.org; especially useful if it has happened in the last 7 days is the sender's email address and the date of the message. We can then see if the message was ever passed on to our servers, and if so, if it bounced.
We do block some sender addresses that seem to be repeatedly abused by spammers. An example would be 'dsfsdkfks@yahoo.com'. Spammers do also sometimes use genuine addresses, and it is possible one of these might enter a blocklist unintentionally.
See also the discussion on greylisting [url]http://phorum.greennet.org.uk/read.php?f=4&i=51&t=51[/url] This has caused problems for some senders whose ISPs are running faulty mail transfer agents.
We also use dirtylists such as SpamCop and SORBS, but do not reject mail based on them, just add a spam header if appropriate.