When I try to log into webmail after an E-mail got stuck in my normal E-mail program it keeps saying that my username and/or password are wrong.
I am sure I type my username and password correctly.
What is going on?
Thanks in advance.
Anonymous
When I try to log into webmail after an E-mail got stuck in my normal E-mail program it keeps saying that my username and/or password are wrong.
I am sure I type my username and password correctly.
What is going on?
Thanks in advance.
Anonymous
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25 July 2003 - 2:18pm — Support (GreenNet)
Re: I cannot log in
This could be caused by the earlier session to the same account. It has been opened but never been closed. When your E-mail program connects to the server it opens a session and then starts transferring your E-mail data.
If, for some reason, you get disconnected or your E-mail program stops downloading data for any other reason (AntiVirus program, crashed, etc.) that session never gets closed. The server does not know what happened on your end and waits for your E-mail program to download the rest of your E-mail data. If you try to connect while the server is waiting you it will not let you in.
All you can do is wait for a little while (~10 minutes) and then try downloading your E-mail again. If you still receive the same error message wait a little bit longer - if you get prompted for your password reenter it.
The server removes the lock file automatically after no data has been transferred for a while and will allow you to log in again.
5 September 2003 - 7:36am — Anonymous
Re: I cannot log in
This morning (7.20-7.40 British Summer Time) every time I try to log in I get the message "Your GreenNet Webmail Session has expired. Please login again." As I havent managed to log in at all this is highly frustrating.
Malcolm
5 September 2003 - 8:34am — Anonymous
Re: cannot log in
Have tried a number of times this morning to log in on the web mail but without success. Please advise asap to adriandenyer@hotmail.com, many thanks.
22 September 2003 - 11:33am — Support (GreenNet)
Re: I cannot log in
Webmail was being upgraded on 5 September and there were some remaining issues to do with sending attachments until 8 September, now all resolved.
Post Edited (10-08-03 12:02)
9 October 2003 - 5:39pm — Anonymous
Re: I cannot log in
I'm having the same problem - 5.40pm Thursday
20 April 2007 - 10:59pm — Ghenet
cannot retrieve my emails
Good Day
I have been trying for days to open my email in my hotmail account but I am having trouble doing so. Every I go to my inbox and click on my mails the error page would pop up that said..send error or don't send and then my ibox page will just shut down. I have some important mails in this account and I will really like to retrieve my emails.
If there's anyway I can be assisted I will greatly appreciate it.
Thanks