Hi,
I cannot collect my email it gives this message
[b]'there has been an error transferring your mail I said PASS shhh! don't
tell anyone and the POP server PASS said ERR (in-use)'[/b]
Can you please fix it.
Hi,
I cannot collect my email it gives this message
[b]'there has been an error transferring your mail I said PASS shhh! don't
tell anyone and the POP server PASS said ERR (in-use)'[/b]
Can you please fix it.
Click a term to initiate a search.
Ethical home & organisational broadband, ADSL up to 8Mbps & 20Mbps, unlimited bandwidth, fixed IP, and GreenNet’s excellent support team ensuring you’re online all of the time.
GreenNet’s POP/IMAP enabled mailboxes with unlimited online storage, access to email from anywhere using GreenNet Webmail, daily offsite backups and GreenNet Support to help you along the way.
GreenNet web projects are all about planning, designing, building and hosting websites that work for you and the issues you’re working on.
GreenNet, Development House, 56-64 Leonard Street, London EC2A 4LT, Tel (UK): 0845 055 4011
Tel (int'l): +44 (0)20 7065 0935 Fax: +44 (0)20 7065 0936
Contact GreenNet
Please note that the opinions of our user community do not necessarily reflect the opinions of the GreenNet Collective.
7 April 2003 - 2:48pm — Support (GreenNet)
Re: I cannot collect my email (ERR in-use)
[b]ERR (in-use)[/b] means that another session to the same account has been opened and never been closed. When your E-mail program connects to the server it opens a session and then starts transferring your E-mail data.
If, for some reason, you [b]get disconnected[/b] or your E-mail program stops downloading data for any other reason ([b]AntiVirus[/b] program, crashed, etc.) that session never gets closed. The server does not know what happened on your end and waits for your E-mail program to download the rest of your E-mail data. If you try to connect while the server is waiting you receive the above error message.
All you can do is [b]wait for a little while (~10 minutes)[/b] and then try downloading your E-mail again. If you still receive the same error message wait a little bit longer - if you get prompted for your password reenter it.
The server removes the lock file automatically after no data has been transferred for a while and will allow you to log in again.