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Tel (UK): 0845 055 4011 Tel (int'l): +44 (0)20 7065 0935 Fax: +44 (0)20 7065 0936. Email: info@gn.apc.org
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Please note that the opinions of our user community do not necessarily reflect the opinions of the GreenNet Collective.
Re: your mailserver reject mail
If you have problems contacting any addresses on GreenNet, please
1) For urgent messages or if you get a bounce, you may want to send the message again. By this time your message will be cleanlisted and the second message should go through immediately.
2) Ask your ISP to check their server(s) for retry times in response to a 450 message. There are known to be two buggy mail server programs which do not comply with internet standards, [url=http://lists.puremagic.com/pipermail/greylist-users/2003-July/000117.html]Novell GroupWise 6.0[/url] and [url=http://www.rhyolite.com/pipermail/dcc/2004/002059.html]InterMail 4.0[/url]: please let your ISP know that if they still use one of these, emailling will be unreliable to an increasing number of other ISPs. Alternatively, it could be a misconfigured version of Exim.
3) Contact GreenNet by phone or email, giving the sender and recipient addresses and the date the email was sent or rejected through the other ISP. We can then investigate and if necessary, add the mail servers to our cleanlist.
Post Edited (07-08-04 09:47)