Submitted by support on 6 December 2004 - 7:07pm.

Re: Why can't we send emails?

I'm assuming you're not a GN member, but if you are please contact us. The usual problem in the case of being able to receive but not send is:
(a) having the wrong outgoing mail server set on your email program (ours is smtp.greennet.org.uk)
(b) not authenticating properly (for GN, turn on authentication with your usual password) - if this is the problem it will usually give '554 relaying denied' errors.
(c) A badly configured firewall at your end.
(d) Just an incorrect email address in one of your outgoing mails (move it to the draft folder).

The error message would help discriminate between these different causes.

Post Edited (01-04-05 19:22)

Reply

  • Allowed HTML tags: <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.
Type the characters you see in this picture. (verify using audio)
Type the characters you see in the picture above; if you can't read them, submit the form and a new image will be generated. Not case sensitive.