Service Description
Broadband availability/speed checker in your area

There are numerous broadband providers that offer connections using BTs network infrastructure, and ALL of these providers claim to offer 'UP TO 8 MEG Broadband'.

Broadband downtime 1 March early morning

On Tuesday 1 March 2011 between midnight and 6am, BT will be performing major upgrades to their network which may result in outages of up to 40 minutes.  This only applies to GreenNet ADSL/broadband and our other services should be unaffected.  Apologies for any inconvenience.

Broadband hardware

To get connected up to GreenNet Broadband, you will need an ADSL modem as well as microfilters for each BT socket on the line that has equipment plugged into it.

Broadband maintenance work, 19 June 2012

On Tuesday 19 June 2012 between midnight and 6am there will be maintenance work being performed on our ADSL broadband infrastructure.  This work may cause active connections to be dropped, with any disconnections lasting for up to 5 minutes.  This work will only affect our broadband services, all other systems will be unaffected.  We apologise for any inconvenience caused by this work.

green dot partnership scheme

green dot is a new affinity scheme from GreenNet designed to promote ethical connectivity for home and business users. Building on our long history of providing ethical email and web services, green dot is open to all of our members interested in alternative approaches to raising funds and awareness.

When you partner with GreenNet using green dot, you get to offer your supporters internet access and a chunk of your supporters’ broadband bill goes straight to you. green dot broadband comes with all the usual high speed, specs and unrivaled support – why support the big corporations when you can surf and support with green dot!

email us at: to find out more.

GreenNet Broadband

Ethical home & organisational broadband, ADSL up to 8Mbps & 20Mbps (depending on distance from exchange and other factors), unlimited bandwidth, fixed IP, and GreenNet’s excellent support team ensuring you’re online all of the time.

GreenNet Remote Support Connection

Free GreenNet Support & Training for members

This page is for GreenNet users who need a little extra help from the GreenNet Support team to tackle their computing troubles via a remote connection. We may also know a friendly consultant in your area who can visit, but this way can be very quick indeed. This is part of our continuing commitment to solve issues related to your GreenNet service quickly and efficiently and take the pressure off you.

UK broadband 'notspots' revealed

About three million homes in the UK have broadband speeds of less than two megabits per second (2Mbps) according to research commissioned by the BBC. The government has promised to provide all homes in the UK with speeds of at least 2Mbps by 2012.

What are the benefits of having a dedicated IP address'?

What are the benefits of having a dedicated (also called ‘fixed’ or ‘static’) IP as opposed to a shared IP address when getting a broadband connection? There are plenty of advantages and here we outline a few.

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