Service Description
GreenNet Remote Support Connection

Free GreenNet User Support & Training for members

This page is for GreenNet users who need a little extra help from the GreenNet Support team to tackle their computing troubles via a secure remote connection. We may also know a friendly consultant in your area who can visit, but this way can be very quick indeed. This is part of our continuing commitment to solve issues related to your GreenNet service quickly and efficiently and take the pressure off you.

How to Enable SMTP Authentication for Outlook Express and Outlook 98/2000 for Windows

This document explains how to enable SMTP Authentication for Outlook Express and Outlook 98/2000 for Windows.
Enabling SMTP authentication

1. Open Outlook Express or Outlook 98/2000.

2. From the Tools menu select Accounts. The Internet Accounts box appears.

3. Select the Mail tab. Your email account appears, usually labeled @gn.apc.org.

4. Click on the account gn.apc.org and click the Properties button on the right. The gn.apc.org properties appear.

5. Select the Servers tab.

6.

How to set up your GreenNet email on an Android phone

These instructions are for when you want to check your GreenNet account on an Android-based smartphone or device such as a Samsung Galaxy, Sony Xperia, HTC One, Fairphone FP1U, Google Nexus, Motorola phone, Asus Eee or LG Pad.  This applies to the standard built-in email client, rather than any additional app you might have installed like K9mail.

Set up GreenNet account in Mac Mail

Setting up your GreenNet email account in Mac Mail is easy if you have the right information. You will need to look through the details we sent you for your username and password, but the rest of the information is provided below. Once you have it, you are ready to set up Mac Mail.

Set up GreenNet email account on iPhone or iPad

To add your GreenNet email account on your Apple iPhone or iPad, simply follow these instructions:

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